Terms & Conditions

Welcome to JewelCrafted! These Terms & Conditions govern your use of our website and custom jewelry design services.

1. Acceptance of TermsBy accessing or using JewelCrafted’s website and services, you agree to comply with these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you may not access the website or use our services.

2. Custom Jewelry Design ServicesJewelCrafted offers custom jewelry design services where each piece is individually crafted to your specifications. We strive to accurately reflect your design preferences and provide high-quality craftsmanship. All custom designs are subject to approval and may require consultation with our expert jewelers.

3. Ordering and PaymentsOrders for custom jewelry are initiated upon receipt of a confirmed design and payment. Prices are provided based on the agreed design specifications and materials. Payment must be made in full before production begins. JewelCrafted accepts major credit cards and other payment methods as specified on our website.

4. Design Approval and ModificationsUpon completion of the design, JewelCrafted will provide detailed specifications and visuals for your approval. You are responsible for reviewing all aspects of the design, including gemstone selections, metal types, and dimensions. Modifications to the design may be accommodated within reasonable limits, and additional costs may apply for significant changes.

5. Shipping and DeliveryJewelCrafted offers shipping options for your custom jewelry order. Delivery times may vary based on the complexity of the design and availability of materials. We strive to provide accurate delivery estimates, but delays may occur due to unforeseen circumstances. Shipping costs are calculated at the time of order and are the responsibility of the customer.

6. Intellectual PropertyAll content and materials on JewelCrafted’s website, including but not limited to text, graphics, logos, images, and software, are the intellectual property of JewelCrafted or its licensors. You may not reproduce, distribute, modify, or transmit any content without prior written consent.

7. Limitation of LiabilityJewelCrafted shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, even if advised of the possibility of such damages.

8. Governing LawThese Terms & Conditions are governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ontario.

9. Changes to This PolicyJewelCrafted reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates. Your continued use of our website and services after the posting of changes constitutes acceptance of those changes.

10. Contact UsIf you have any questions or concerns regarding these Terms & Conditions, please contact us at [email protected].

11. Customer ResponsibilitiesAs a customer of JewelCrafted, you agree to provide accurate and complete information during the design consultation and ordering process. You are responsible for ensuring that all design preferences, measurements, and other specifications provided are correct. JewelCrafted reserves the right to rely on the information provided by you and is not liable for any inaccuracies that result from incomplete or incorrect information.

12. Termination of ServicesJewelCrafted reserves the right to terminate or suspend your access to our website and services, with or without cause, at any time and without prior notice. Upon termination, your right to use the website and services ceases immediately. All provisions of these Terms & Conditions which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.